Customer Service
GENERAL INQUIRIES
For all inquiries please email us at info@jambystyles.com. Please allow 1-2 business days for a follow up.
PAYMENT
We accept: All major Credit Cards ( American Express / Discover / Mastercard / Visa )
SHIPPING
Most orders will process and ship on the same day ordered. However, we do ask for 1-3 business days to process and ship orders.
Please be advised that shipping delays can occur.
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$1-499 - Exact Shipping (US)
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$500-$999 - $10.99 Shipping Flat Rate (US)
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$1000 or more FREE SHIPPING (US)
**SHIPPING RATES EXCLUDE HI AND AK. SHIPPING WILL BE CALCULATED BY WEIGHT.
RETURNS
If you are not satisfied with your order, we are more than happy to assist with most or all of your return requests.
To file a claim on damaged or return items, please email info@jambystyles.com for your return authorization (RA) Request.
We advise all customers to check their items immediately upon delivery in the event a style may be damaged or not as expected. All damage and/or return claims should be made within 3 business days of receipt of goods. Damaged/returned merchandise must be mailed back to us within 2 weeks of approval date.
There is a 10% restocking fee for any unauthorized or overdue returns. We request customers to keep all packages unopened and include original manufacturers’ packaging and label. Items should be unworn, unaltered and unwashed with all tags.
We do not accept incomplete pre-packs returned to us or garments used, worn, soiled or altered by the customer.
Most to all cases are issued as store credit and not a refund.
Depending on the nature of the claim, customers may cover the expense for return shipping.
All sale items or discounted items are deemed FINAL and cannot be returned.
Once you receive a return authorization (RA) form,
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Please mail the package to: |
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If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled.
All sales are not subject to a refund. Only store credit will be issued.
In some cases, merchandise exchanges may be done.